Delivery Charges
We charge a flat rate of £5.00 for UK deliveries. if you require delivery outside the UK, please call us on 0161 861 9528 to place your order.

Delivery usually takes 2-5 working days, but please allow 14 days before contacting us with delivery concerns.

The delivery charges are automatically added to your basket and you can view all applicable charges before submitting your order.

How We Deliver
Products are delivered by courier or post, depending on their size and value.

Delivery Times
We deliver on Monday to Fridays only, excluding bank holidays.

Orders after 3.00pm will be processed the following working day. Next working day orders must be submitted before 3pm to apply.

Standard courier deliveries are usually made between 9am and 5pm. All deliveries must be signed for. If you are out when the courier arrives, a card will be left with a contact number for you to call to arrange re-delivery or collection from the courier depot.

MISSING, DAMAGED OR INCORRECT ORDERS
We do our very best to ensure you receive your items in pristine condition.
If any products are missing from your order, please contact us either by e-mail us at sales@lloydpaton.co.uk or telephone 0161 861 9528.
In the unlikely event that a product arrives damaged or faulty, please contact us immediatly.

Stock

If your order is placed and we are out of stock, we will call you with 5 working days, with a list of alternative products (if applicable), or a firm delivery date. You will also have the option of a full refund.

Returns

If you wish to return an item, please contact us on 0161 861 9528. So long as the item is in re-sellable condition, and unused, it may be returned within 14 days of purchase. We comply with all EU distance selling regualtions. Further details are available by contacting us.